Sightbreak: Prison · iPhone and iPad
Support
Something not working, or a question about the game? Write to hola@superloop.dev. Tell us your device, its system version and the game version (shown in the corner of the title screen and at the bottom of the pause menu), and what happened just before the problem.
I bought the full game and it is locked
On the title screen, tap Restore purchases (bottom left), or open the unlock offer and tap it there. The device must use the same Apple Account, under Settings › [your name] › Media & Purchases, as the one that bought the game. With Family Sharing, the family organiser’s purchase sharing must be on.
My progress is not on my other device
Both devices need the same iCloud account with iCloud turned on. Progress travels when the game saves: a manual save, a mission checkpoint, a new chapter or an escape. Open the game on the other device and wait a moment on the title screen. If you were playing on both, the one that saved last is kept; records are always merged.
Achievements or times are missing
They are reported when you are signed in to Game Center (Settings › Game Center). Open the game while signed in and they are sent again from your records.
Refunds
Purchases are handled by Apple. Ask for a refund at reportaproblem.apple.com.
Controls
Tap any guard, door, camera or object to see what you can do; the game pauses while you choose. The pause menu lets you move the action menu to the left or the right, and Help explains every rule.